Quick answers
Frequently asked questions
What does FitsLuxy sell?
FitsLuxy organizes premium power equipment, climate products, outdoor living, home furnishings, mobility products and commercial equipment from multiple manufacturers.
How long does delivery take?
Most eligible orders have a standard delivery estimate of 7-15 business days after order confirmation. Freight, remote destinations and customs review can use the full window.
What is the return window?
Eligible items may be returned within 30 days of delivery after return authorization. Returned items must be unused, complete and sent according to the return instructions.
Are product ratings generated?
No. FitsLuxy only displays customer ratings when the underlying review is stored, attributable and visible on the same product page.
How is checkout handled?
The storefront can connect to Shopify through the Storefront API or hand a product to WooCommerce. The connected platform confirms payment, taxes, stock and delivery.
Do listed prices include shipping?
Not necessarily. The product page shows the catalog price. Shipping charges, taxes, duties and any freight services are confirmed by the connected store at checkout.
How do I start a return?
Contact FitsLuxy before sending anything back. The support team provides authorization, the correct return address and instructions under the 30-day returns policy.